Family Services Assistant - Filled

• The primary goals of the Family Services Assistant are (1) to be a key support person to the full time staff and (2) to provide exceptional customer service to Hamilton's families.
• This is a part time position – twenty-five hours per week maximum. The position can have variable hours or follow a predetermined, repeating flexible schedule. Work includes primarily weekend & evening hours & some daytime.
• The pay starts at $14.00/hour depending upon skills, ability and performance.

Key Accountabilities

1. You are paid to provide courteous and sensitive service to our client-families and fellow workers adapting to the desires of each person seeking your help.
2. Contribute to building a positive and competent workplace team.
3. Demonstrate care and concern in a professional manner.
4. Be responsible, reliable and honest.
5. Support and enhance full-time staff's activities and their interactions with clients and friends.

Key Activities

1. Interact respectfully and consistently.
2. Take responsibility - assigned and unassigned.
3. Assist with floral placements.
4. Greet and assist at visitations.
5. Receive/process client payments.
6. Assemble information packets.
7. Some phone and reception activities.
8. Complete required reporting.

Job Requirements

1. Compassion for people in a grief environment
   
2. Ability to be flexible and respond to quick change of direction if needed
3. A commitment to exceptional customer service
4. Must have a clean driving record